WordWrite | Account Coordinator

STORYTELLER WANTED: ACCOUNT COORDINATOR - CONTENT DEVELOPMENT + MEDIA RELATIONS

WW seeks talented team members who can handle day-to-day account needs at the direction of account leaders.

The account coordinator (AC) is a key member of an agency team, focused on assisting senior staffers in developing comprehensive public relations, social media, digital marketing and content creation programs with a focus on earned media and owned media. The AC works directly with agency account executives/senior account executives/account directors to create and implement strategies and tactics for clients and the agency.

The ideal AC candidate will have excellent writing, communications and organizational skills with a baseline understanding of how a strategic communications agency works. As client account duties can change daily, prospective candidates should also be able to adapt quickly to new situations. The AC will have the opportunity to assist with day-to-day account management in preparation for potential assistant account executive (AAE) and account executive (AE) roles in the agency.

In addition to general client duties, the AC will have a key team role in learning, developing and extending WW’s proprietary StoryCrafting process.

Duties

The successful account coordinator (AC) candidate will connect with clients, team members and partners quickly in an outgoing, friendly manner. The AC uses persuasive communication skills to gain the interest and involvement of others. The AC possesses an extreme sense of urgency to get work done accurately and in accordance with WW standards and policies.

The work pace at WW is fast. ACs will make daily decisions on their work by seeking the ideas and advice of others, then acting, always within the guidelines of the WW employee handbook and in alignment with WW’s core values. Change is an ongoing part of this job and you embrace it with the support and guidance of management.

Reporting structure

Accountable overall to the vice president of results and executive leadership team
Accountable on a daily basis to account directors (AD), account executives (AE), content director (CD) and digital and inbound marketing director (DIMD), depending on the project

Clients

Assist with agency initiatives to develop PR, digital, social and owned content for clients
Work with AD, AE, CD and DIMD to manage day-to-day client programs
Create content for ongoing client needs, including press releases, media pitches, paid and organic social posts, blog posts, articles, email blasts, content calendars, etc.

WW Marketing

Assist with agency initiatives to develop PR, digital, social and owned content for WordWrite
Create content for programs to further promote WW to external audiences, including (but not limited to) social media content calendars, blog posts and marketing materials

Professional Development

Participate in professional development activities to expand industry knowledge and experience
Work with WW leadership to map out a short-term and long-term path for personal and professional growth and development as a member of the WW team

Requirements

Experience: Entry level, agency internship experience preferred
Education: A four-year degree in Public Relations, English, Communications, Marketing or a related area of study, with an overall emphasis on professional writing
Expected billability*: 65-75 percent, or five-six hours a day, which can be adjusted at the discretion of the vice president of results (*The amount of time executing work that can be billed back to a client.)

Benefits

Hybrid work schedule to accommodate work-life balance (3 days in the office per week, two days work from home per week)
Competitive base salary, with multiple bonus opportunities tied to growth of the agency's success and other metrics to be determined in coordination with the executive leadership team through the hiring process
Medical insurance (60% of major medical premium paid by WordWrite, employee is responsible for remaining 40%; vision and dental available at employee’s expense), company-contributed 401(k)
15 days of paid time off annually
8 paid holidays
Monthly team lunches
Paid professional memberships
Commuter/parking assistance
Annual holiday team gathering
Team building events
Modern, customized workspace (full gym at no cost, kitchen with free coffee, water, pop and snacks)

STORYTELLER WANTED: ACCOUNT COORDINATOR

WordWrite seeks talented, early career social media/public relations team members who can handle day-to-day account needs at the direction of account leaders.

The account coordinator is a key member of an agency team, focused on assisting senior staffers in developing comprehensive public relations, social media and inbound marketing programs. As a junior member of the team, the account coordinator works directly with agency account executives/senior account executives to create and implement strategies and tactics for clients and the agency.

The ideal account coordinator candidate will have strong written, verbal and organizational skills with a baseline understanding of how a PR agency works. As client account duties can change daily, prospective candidates should also be able to adapt quickly to new situations. Based on account relationships and budgets, the account coordinator will have the opportunity to assist with day-to-day account management in preparation for an assistant account executive role in the agency.

In addition to general client duties, the account coordinator will have a key team role in developing and extending WordWrite’s proprietary storytelling brand using a variety of PR, social media and inbound marketing tactics.

This is an opportunity to remake public relations for clients and your agency — and have fun doing it.

The Account Coordinator Role

You connect with people quickly in an outgoing, friendly manner. You use persuasive communication skills to gain the interest and involvement of others. You possess an extreme sense of urgency, combined with a drive to get work done in complete, accurate detail and in accordance with WordWrite standards and policies. You have a strong sense of duty and a feeling of responsibility for completing work both quickly and correctly.

As an agency, our work pace is faster than average and so you must be impatient for results. You will make daily decisions on your work by seeking the ideas and advice of others, then acting, always within the guidelines of the WordWrite Way. Change is an ongoing part of this job and you embrace it with the support and guidance of management. On a daily basis, you will:

Assist with agency initiatives to develop PR, inbound, social media and other services, processes, systems, etc.
Work with account leads to manage day-to-day client programs.
Help team members draft content for ongoing client needs — including PR materials, social posts, blog posts, articles, email blasts, content calendars, etc.
Participate in appropriate strategic initiatives to benefit WordWrite and our team members.
Develop internal programs to further promote the WordWrite brand to external audiences — including but not limited to drafting social media content calendars, blog posts, creating marketing materials and devising PR strategies.
Participate in professional development activities to expand industry knowledge and experience.
Work with WordWrite leadership to map out a short-term and long-term path for personal and professional growth and development as a member of the WordWrite team.

The ideal Account Coordinator will have:

Experience: Entry level, agency internship experience preferred
Education: A four-year degree in Public Relations, English, Communications, Marketing or a related area of study
Expected billability*: 65-75 percent, or five-six hours a day, average. (*The amount of time executing work that can be billed back to a client.)

CAREERS

STORYTELLER WANTED: ACCOUNT COORDINATOR - CONTENT DEVELOPMENT + MEDIA RELATIONS

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